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How mega69 Handles Your Personal Information

Your privacy matters to us, and we want to be straight with you about how your data is collected and used on mega69. This policy covers everything from account registration and wallet activity to how we handle requests from DANA, OVO, and GoPay transaction…

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What Data We Collect and Why

mega69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with mega69, we collect the information you provide directly — your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay. We also collect session data: device type, browser, login timestamps, and pages visited. This helps us keep

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your account secure and confirm that transactions are reaching the right wallet. Payment data is handled through the transfer rails you use. When you send via DANA, OVO, or GoPay, we log the reference number and amount to match it to your account — we do
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not store your full e-wallet credentials. Transaction logs are retained to resolve disputes and meet any applicable local regulatory requirements. We do not sell your personal data to third parties for marketing. We may share data with service providers who operate specific platform functions under strict
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data-handling agreements. Availability of certain features depends on local law and eligible regions. Players in Yogyakarta and other parts of Indonesia access this platform subject to local legal conditions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT CHANNELS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account, or raise a concern about how your information is handled, our support team is the right place to start. We handle privacy requests separately from general account help — use the channels below and mention that your query is a privacy matter so it reaches the right team.

Live Chat Support Open the chat window in your account dashboard. For privacy requests, type 'privacy' at the start of your message so our team routes it correctly.

Email Privacy Request Send your request to the support email listed in your account settings. Include your registered mobile number and the wallet type — DANA, OVO, or GoPay — linked to your account.

Account Settings Path Some data changes — like updating your contact number or linked wallet — can be made directly inside your account settings without needing to contact support.

HOW WE PROTECT YOU

Data Handling You Can Verify

Security and transparency are built into how mega69 operates your account data. We do not rely on vague promises — here is what we actually do.

Encrypted Data Storage

Your account data and wallet reference numbers are stored with encryption in transit and at rest. We use SSL across all connections so your session data is not exposed during login or payment steps.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can review and adjust cookie preferences through the settings link in the site footer.

Retention and Deletion

Account data is retained while your account is active and for a period after closure as required by applicable local regulations. You may request account deletion by contacting support — we will confirm the timeline when we process your request.

Who to Contact for Changes

To correct inaccurate data, object to how we process your information, or withdraw consent, contact support and mark your message as a privacy request. We aim to respond within a reasonable timeframe consistent with local law.

Common Questions About Your Privacy on mega69

These are the questions we get most often about how your data is used and what you can do about it.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay. We also log your device type and login session data to keep your account secure.

No. We log the transaction reference number and amount to match payments to your account. We do not store your full e-wallet PIN or login credentials for those services.

Yes. Contact support and mark your message as a data access request. Include your registered mobile number and the wallet type linked to your account so we can locate your records.

Send a deletion request through live chat or support email. Mention it is a privacy matter. We will confirm what data can be removed immediately and what must be retained under applicable local regulations.

We retain certain records for a period after account closure to comply with local legal requirements. The specific retention period depends on the type of data and applicable local law.

Contact our support team directly and label your message as a privacy concern. We handle these separately from general queries and will follow up with a response as soon as we are able.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How mega69 Handles Your Personal Information

Reach Us About Your Privacy

Data Handling You Can Verify

Encrypted Data Storage

Cookie and Tracking Controls

Retention and Deletion

Who to Contact for Changes

Common Questions About Your Privacy on mega69

01 What personal data does mega69 collect when I register?

02 Does mega69 store my DANA, OVO, or GoPay credentials?

03 Can I request a copy of the data mega69 holds about me?

04 How do I ask mega69 to delete my account and personal data?

05 How long does mega69 keep my account data after I close my account?

06 Who can I contact if I think my data has been mishandled?

Privacy Policy

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